Marshall Security Service Level Agreement - GWA

Marshall Security Alarm Radio Service Level Agreement

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For Office Use Only

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ACCOUNT NUMBER

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RADIO NUMBER

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CSID NUMBER

Client Details

This Service Level Agreement (SLA) marks the formal commitment between the undersigned GWA Member and Marshall Security (registered as Marshall Access Control t/a Marshall Electronic CK 2009/164182/23, PSIRA Reg:2180672), the designated service provider entrusted with the responsibility of alarm monitoring and armed response for the Greater Westmead Association. Through the execution of this agreement, the GWA Member grants Marshall Security authorized access to the property, fostering a collaborative effort in ensuring a secure environment. It is imperative to note that, under this agreement, there are no supplementary costs associated with the provision of monitoring and armed response services. However, in the event of specific technical services, alarm system installation and upgrades, electric fencing installation repairs and upgrades, as well as CCTV installations and repairs or off-site monitoring, charges may be applicable, and will be dealt with separately via engagements between Marshall Security and GWA Members directly. Until paid in full, any such equipment will remain the possession of Marshall Security.

Contract Type(Required)

Client Full Name(Required)

Company/ ID No.(Required)

Business Name(Required)

Email Address(Required)

Cellphone(Required)

Property Type(Required)

Business Type(Required)

Property Type - Other(Required)

Company No.(Required)

Street Number(Required)

Unit Number

Street Name(Required)

Business Park Name (if any)

Suburb(Required)

Postal Code(Required)

Property Own Or Rent(Required)

Current Armed Response Provider(Required)

Authorisation and Representation

The undersigned individual, by ticking the box below, hereby represents and warrants that they are duly authorised to execute and enter into this contract on behalf of The GWA Member/Entity as stated above. This individual affirms their authority to bind The GWA Member/Entity as stated above, to the terms and conditions outlined in this agreement and acknowledges that failing to be the authorised representative may result in legal liability.

Client Full Name(Required)

Full Name(Required)

Phone(Required)

Signature(Required)

Services

Marshall Security as agreed upon with the Greater Westmead Association, will be providing monitoring and armed response.

Services(Required)

Alarm Monitoring & Armed Response

Open / Closing Monitoring

Email / SMS Notifications

Medical Emergency Response

Dedicated Vehicles

Precinct Guarding

Additional Services

Services Offered by Marshall but not covered in this Agreement: Should you be interested in any of the below additional services, please tick where applicable and a Marshall Security representative will be in contact with you.

Services

CCTV and Alarm Installations

CCTV Offsite Monitoring

Guarding

Electric Fencing and Gate Automations

Monitoring Type(Required)

GSM

GWA Member Checklist

Keyholder Details

Please note that the order in which you put down the Keyholders, will be the order in which our GWA control centre operators will contact them.

How many Keyholders would you like to appoint?(Required)

1. Keyholder Name & Surname(Required)

1. Keyholder Contact Number(Required)

1. Keyholder Email Address(Required)

1. Will the Keyholder have an individual Challenge Code?(Required)

1. Keyholder Challenge Code(Required)

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1. Does the Keyholder need to receive Open / Close notifications?(Required)

2. Keyholder Name & Surname(Required)

2. Keyholder Contact Number(Required)

2. Keyholder Email Address(Required)

2. Will the Keyholder have an individual Challenge Code?(Required)

2. Keyholder Challenge Code(Required)

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2. Does the Keyholder need to receive Open / Close notifications?(Required)

3. Keyholder Name & Surname(Required)

3. Keyholder Contact Number(Required)

3. Keyholder Email Address(Required)

3. Will the Keyholder have an individual Challenge Code?(Required)

3. Keyholder Challenge Code(Required)

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3. Does the Keyholder need to receive Open / Close notifications?(Required)

4. Keyholder Name & Surname(Required)

4. Keyholder Contact Number(Required)

4. Will the Keyholder have an individual Challenge Code?(Required)

4. Keyholder Challenge Code(Required)

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4. Does the Keyholder need to receive Open / Close notifications?(Required)

5. Keyholder Name & Surname(Required)

5. Keyholder Contact Number(Required)

5. Keyholder Email Address(Required)

5. Will the Keyholder have an individual Challenge Code?(Required)

5. Keyholder Challenge Code(Required)

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5. Does the Keyholder need to receive Open / Close notifications?(Required)

6. Keyholder Name & Surname(Required)

6. Keyholder Contact Number(Required)

6. Keyholder Email Address(Required)

6. Will the Keyholder have an individual Challenge Code?(Required)

6. Keyholder Challenge Code(Required)

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6. Does the Keyholder need to receive Open / Close notifications?(Required)

7. Keyholder Name & Surname(Required)

7. Keyholder Contact Number(Required)

7. Keyholder Email Address(Required)

7. Will the Keyholder have an individual Challenge Code?(Required)

7. Keyholder Challenge Code(Required)

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7. Does the Keyholder need to receive Open / Close notifications?(Required)

8. Keyholder Name & Surname(Required)

8. Keyholder Contact Number(Required)

8. Keyholder Email Address(Required)

8. Will the Keyholder have an individual Challenge Code?(Required)

8. Keyholder Challenge Code(Required)

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8. Does the Keyholder need to receive Open / Close notifications?(Required)

9. Keyholder Name & Surname(Required)

9. Keyholder Contact Number(Required)

9. Keyholder Email Address(Required)

9. Will the Keyholder have an individual Challenge Code?(Required)

9. Keyholder Challenge Code(Required)

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9. Does the Keyholder need to receive Open / Close notifications?(Required)

10. Keyholder Name & Surname(Required)

10. Keyholder Contact Number(Required)

10. Keyholder Email Address(Required)

10. Will the Keyholder have an individual Challenge Code?(Required)

10. Keyholder Challenge Code(Required)

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10. Does the Keyholder need to receive Open / Close notifications?(Required)

CHALLENGE CODE(Required)

This should be kept confidential and only be shared with trusted keyholders.

Open / Close Schedule

You elected to receive Open and Closing notifications. Please specify your Open and Closing requirements.

Which Keyholders need to receive Open / Close Notifications?(Required)

Which activations would you like to receive notifications for?(Required)

Open/Close Monitoring

Missed Closing

Open / Close Days(Required)

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Public Holiday

Monday Open(Required)

:

Monday Close(Required)

:

Tuesday Open(Required)

:

Tuesday Close(Required)

:

Wednesday Open(Required)

:

Wednesday Close(Required)

:

Thursday Open(Required)

:

Thursday Close(Required)

:

Friday Open(Required)

:

Friday Close(Required)

:

Saturday Open(Required)

:

Saturday Close(Required)

:

Sunday Open(Required)

:

Sunday Close(Required)

:

Public Holiday Open(Required)

:

Public Holiday Close(Required)

:

Special Instructions

Dogs(Required)

How many?(Required)

Dangerous(Required)

Breed(Required)

Access

Armed Response Access

Masterlocks allow the armed response teams access to sites that have non automated gates and entrances. Gate receivers allow armed response teams access to sites where there is automated gates or access control.

Do you have a Masterlock with your current provider?(Required)

Do you require a Masterlock with Marshall?(Required)

Masterlock Location(Required)

Do you currently have a gate receiver?(Required)

Do you require a gate receiver?(Required)

Details

Directions

Any final special instructions regarding the security at your property?

Contractual Agreement

Details of Person Signing This Agreement

Name(Required)

First Last

Position(Required)

Email(Required)

Name

This field is for validation purposes and should be left unchanged.

View the full Terms and Conditions.