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Armed Reaction Officer

Armed Reaction Officer

Marshall Security is seeking dedicated, physically fit, and experienced Armed Reaction Officers. You’ll play a critical role in ensuring swift response to alarms and emergencies, maintaining the safety of our clients, and upholding our high standards of service and professionalism.

What you’ll do:

In this crucial frontline role, you’ll respond quickly to alarm activations, perform thorough investigations, conduct regular security patrols, and maintain vigilant oversight to prevent incidents. Your professional approach and prompt actions will directly impact our community’s safety and trust.

Alarm Response & Investigation:
  • Respond swiftly to alarm activations, performing thorough investigations to determine the cause.

  • Ensure rapid response to client emergencies and alarm activations.

  • Conduct regular security patrols to proactively secure client premises.

  • Maintain vigilance and promptly report suspicious activities or threats.

  • Adhere strictly to company policies and procedures, ensuring compliance at all times.
  • Maintain professional standards, consistently providing exceptional service.
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  • Clearly document incidents, patrols, and security checks.

  • Maintain accurate records and detailed reporting of all activities and incidents.

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  • Provide high-quality escorts and professional interactions with clients.

  • Offer reliable support for client concerns and safety.

What you need to know:

Skills, Qualifications & Experience:
  • Grade 12 or equivalent qualification.

  • Fluent in English.

  • Minimum of 3 years’ armed reaction experience with a good performance record.

  • Physical fitness and mental toughness to handle challenging scenarios.

  • Excellent communication and problem-solving abilities.

  • Attention to detail and high situational awareness.

  • Comprehensive knowledge and proficient handling of firearms.

  • Valid PSIRA Registration

  • Minimum Grade C and Armed Reaction grading

  • Valid driver’s licence.

  • Valid Firearm Competency Certificate.

  • Clean criminal record, with mandatory Criminal Record Vetting and Pre-employment Polygraph.

Who you are:

Your Personality & Work Ethic
  • Honest and reliable with high ethical standards.

  • Calm, resilient, and mentally tough, handling stressful situations professionally.

  • Highly communicative, with strong interpersonal and problem-solving skills.

  • Proactive, vigilant, and detail-oriented, ensuring thoroughness in all duties.

  • Physically fit, capable of performing demanding security tasks efficiently.

  • Committed to upholding Marshall Security’s standards and reputation through professional conduct.

Work Environment & Culture

  • Competitive legislated basic salary with attendance and performance incentives.

  • Successful candidates must pass a pre-employment Polygraph test.

  • Applicants should be flexible to work weekends, night shifts, and emergency call-outs, due to the dynamic nature of the security industry.

Ready to Apply?

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