Control Room Administrator
Marshall Security is looking for a reliable and detail-oriented Control Room Administrator to support our operations team. This role is ideal for someone who values honesty, professionalism, and accuracy, and who can work calmly under pressure while managing multiple tasks.
What you’ll do:
- Load and update customer contracts/details on Watchmanager
- Load and update alarm zones and technical information
- Customer liaison regarding customer updates, panic apps, alarm apps and information
- Capture data and assist the Control Room Manager with all administrative duties
- Prepare reports for management and other departments
- Assist Sales, Technical, Accounts and manage offline accounts
- Identify offline Snipr cameras, book repairs and update team spreadsheets
- Write permits for Armed Response and SOT
What you need to know:
EXPERIENCE REQUIRED:
- Minimum of 2 years in an administrative office environment
KNOWLEDGE & CERTIFICATIONS REQUIRED:
- Matric
- Administrative experience advantageous
- Microsoft Word & Excel experience essential
Additional
Strong communication skills, good time management, and computer literacy are essential, along with the ability to collaborate effectively with various departments to ensure smooth day-to-day control room operations.
🛠 Location: Durban North Office-Based
🚀 Growth: Room to expand skills & career opportunities as Marshall Security grows.
Ready to Apply?
