Debtors Clerk
We are looking for a detail-oriented Debtors Clerk to join our finance team in the security services industry. If you’re someone who thrives on accuracy, loves keeping things in order, and enjoys working in a collaborative environment, this role could be your perfect match. You’ll play a key part in managing customer accounts and ensuring the smooth running of our debt collection process.
What you’ll do:
Join our finance team as a Debtors Clerk, you’ll work closely with our Debtors Supervisor and broader finance team to process payments, reconcile accounts, and maintain positive client relationships. Your day will include digging into the numbers, solving discrepancies, and keeping everything running like clockwork.
Payment Processing
Capture and allocate incoming payments (EFTs, debit orders, etc.)
Reconciliations & Reporting
Reconcile customer accounts and resolve discrepancies
Provide feedback to the Debtors Supervisor on account status and risks
Collections & Customer Service
Follow up on overdue accounts via phone, email, and SMS
Handle billing queries and set up payment arrangements
Admin & Communication
- Email monthly statements accurately and on time
- Keep debtor records updated and accurate
- Work closely with other departments (sales, operations, technical) to resolve queries
What you need to know:
Experience & Skills
2+ years in a debtors/accounts receivable role (security industry an advantage)
Proficient in Excel, Outlook, Sage Evolution, BPO, Linkserv, and WatchManager (beneficial)
Excellent communication, numerical and analytical skills
Ability to manage pressure and meet deadline
Education
Matric with accounting subjects
Diploma in Accounting or Finance (advantageous)
Basic understanding of credit control and the National Credit Act (NCA)
Other Requirements
Must pass criminal record vetting and pre-employment polygraph
Strong team player with an independent work ethic
Who you are:
You’re reliable, professional, and passionate about accuracy. You take pride in your work and understand the importance of deadlines and customer satisfaction. You enjoy problem-solving and are just as comfortable working independently as you are in a team.
You’re motivated, honest, and bring a strong work ethic. You know how to prioritise, stay calm under pressure, and you’re always ready to roll up your sleeves to get the job done.
Work Environment & Culture
Location: Durban North Office-Based
Work Culture:
We’re a fast-paced, mission-driven company operating in one of the most vital industries – security. Our team is dynamic, supportive, and committed to excellence. You’ll be working in a collaborative environment where initiative is valued, and performance is recognised. We believe in investing in our people and creating opportunities for growth.
Growth: Room to expand skills & career opportunities as Marshall Security grows.
*Please note: Only shortlisted candidates will be contacted. If you do not hear from us within two weeks, kindly consider your application unsuccessful.
Ready to Apply?
